Shelter Spolight: Jefferson County Humane Society, OH
The Jefferson County Humane Society was established in Ohio back in 1915 by a group of women who wanted to help animals. For over 100 years, generations of women have worked hard to build a great shelter facility and a shelter clinic. Learn how and why on this in-person interview directly from the humane society.
For information about the shelter, visit their website at https://jeffersoncountyhumanesociety.net/
Mentioned in this episode:
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Transcript
Hi, and welcome to the Animal Welfare Junction.
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:This is your host, Dr.
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:G, and our music is written
and produced by Mike Sullivan.
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:The last two days, yesterday and today, I
have spent at the Jefferson County Humane
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:Society, and I thought that it would be a
great time, a great idea, to talk to some
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:of the members here about where they came
from and how they got to where they're at.
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:So, I'm going to have them
introduce themselves and what they
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:do at the Humane Society here.
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:Rachel: Hi, I'm Rachel Gilman.
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:I'm one of the board members
of the Humane Society.
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:Di: Hi, I'm Di Lorenzi.
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:I'm board operation officer with the
Jefferson County Humane Society, and I do
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:volunteer work, walk dogs, foster dogs.
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:Pretty much everything.
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:DrG: Awesome.
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:So one of the things that I want my
listeners to understand is like we
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:started the rascal unit 18 years ago,
and we've been coming here for 18 years.
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:So this was 1 of the 1st
locations that we came to.
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:So, before we talk about, though, what
we have done while we're here, how
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:about you tell us a little bit about
the history of the humane society?
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:Di: Okay, um, what year did we start?
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:50 1950.
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:Oh, 1915.
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:Okay.
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:I'm sorry.
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:It was run by just a group of
women that started out just
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:wanting to help the animals.
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:And for the years, we just got more and
more involved in working with animals.
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:I came on probably about 25 years ago.
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:And actually we're working out of the
old shelter, which wasn't even a shelter.
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:It was a pound.
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:Very, very high euthanasia rate.
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:No medical attention whatsoever.
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:Really was in a bad place.
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:We started to levy.
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:Had to fight to get a new shelter built.
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:And that was, oh, about 2008, 2009.
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:We kind of started working on that.
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:Took quite a few years
to get the levee pat.
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:Well not the levee, pass the
everybody to get involved with
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:it and it passed with like 68
percent of the county voted for it.
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:So it was a very good thing.
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:And that's pretty much when we
started working out here, we
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:started coming out volunteering.
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:It took a long time to get
where we are now, which we are.
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:Not actually a low no kill shelter,
but our percentage is very, very low.
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:We're a County facility,
so we can't be a no kill.
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:DrG: So when the, when the humane
society got founded back in:
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:was it, uh, was it a dog pound?
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:Was it an animal control facility or
was it just like a humane society?
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:Di: Actually, it was just a
humane society because they did
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:have, you know, Humane officers.
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:I think they only got paid
like 5 dollars a case.
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:You know, we were just they
were just starting out.
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:Uh, the and the county
took care of the dog pound.
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:We had No relationship with them,
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:Rachel: and there was no adoption
program at all at the old dog pound.
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:DrG: Okay.
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:So they just picked up animal.
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:They were literally like dog catchers.
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:Exactly.
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:They picked up a dog
and they euthanized it.
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:Rachel: And if the owner didn't show up
in 3 days, then the dog was put down.
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:Di: Yes.
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:DrG: So when, when we started coming
re, we started coming here in:
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:which is when the Rascal Unit started.
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:And I know that you guys were
having a huge problem with diseases,
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:especially like with cats getting sick.
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:But I remember that
Parvo was a big problem.
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:Di: Oh, Parvo was terrible at the
old place and apparently when we
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:opened a new place, but we didn't
really have any ways to test it.
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:The dog warden would just look
at them and believe that it was.
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:DrG: So probably some animals
that did not need to be euthanized
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:were being euthanized because they
thought that maybe they had or
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:even just to control the numbers.
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:Di: Exactly.
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:Yeah, that's exactly what it was.
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:So, that's when we really got
involved and we've got a contract
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:with the county to come in here,
our people and run the shelter.
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:And, you know, we did all the computer
stuff and everything and, and, you
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:know, we started the adoptions and we
got involved with vets getting vets to
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:come in here and help us with stuff.
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:Rachel: And with that contract,
we, we basically did medical intake
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:on every animal that came in.
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:So they got updated on
their immunizations.
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:If they had a medical issue that it
got treated, we did all the medical
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:care in the medical room in this.
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:Um, and so animals that got adopted out
were sort of cleared and ready to go.
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:Okay.
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:Yeah.
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:DrG: Yeah.
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:So big improvement from just picking up
dogs and euthanizing them to trying to
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:find them homes and then actually taking
care of them to find them good homes.
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:Di: Oh, definitely.
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:DrG: Well, they were healthy.
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:Di: I mean, before we got our vet in here,
uh, the euthanasia rate was ridiculous.
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:It was just terribly, terribly ridiculous.
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:It was very, very high.
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:Once we got the contract and it takes
two people, a dog warden and a board
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:member to sign off on euthanasia.
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:So I just can't go in and say,
oh, well, that dog needs put down.
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:There should be two people to sign for it.
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:Now, as I said, we have a very,
very, very low euthanasia rate.
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:It's If an animal has been hit by a
car, if it's court order, severely
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:aggressive, or if it has cancer, and
it's really not going to make it.
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:Yes.
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:Then we will do that.
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:But no, if we could find a home, and we
also work with rescues, if we can find
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:a home for'em, you know, we get them
adopted out if we can't, then we try to
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:find fosters for we have a trainer that
comes in now and she works with the dogs.
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:We work with the community, and we
have um-teen volunteers in here and
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:it's, it's a wonderful thing when you
see all these older folks when they
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:come in because they just want to
walk a dog, but they can't have one.
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:I mean, it is very good.
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:You know, we're helping the
community and that's what we needed.
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:We need to get together with the
community to help these animals.
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:And I think we've done a wonderful job.
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:DrG: Well, and it's nice that you
have this nice facility, right?
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:Because it's, it's attractive to people.
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:Like, I know when I was growing up, I
didn't want to go to the dog pound or
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:the shelter because it was depressing.
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:And I was thinking, I'm going
to go in there and all these
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:animals I'm not helping, like,
they're going to get killed.
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:So, I think that people come here
and they don't have That mentality
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:and they don't have that perspective.
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:So they come here and it's
kind of like a happy place to
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:Di: exactly what it is.
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:Rachel: Yeah, because
it's a newer building.
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:And then we also had the county
doesn't have a mandate to take care
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:of cats, but in 2013, we, we signed
a contract that we could take care
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:of the cats as part of the shelter.
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:So that is done.
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:Just the humane society's job as well.
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:So now we have a cat room and,
and, and we're able to do the
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:same thing for cats and have an
adoption program for them as well.
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:DrG: That is really nice because
all those places that we go to,
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:they can only do dog, right?
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:And, and they, and there's
nothing that they can do about it.
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:Like their hands are tied.
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:They legally can not take in any cats.
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:So that's kind of nice that
people here can, can bring either.
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:Di: Yeah.
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:DrG: And, and then I want you
to talk about the clinic that
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:you guys built because that was
a, that was a big thing, right?
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:It was like a, a big risk and
it really was kind of a, it was,
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:it was pretty amazing what you
have been able to do with that.
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:So you want to talk about
the beginnings of that?
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:Di: When we first got our 1st
vet, we worked in our medical
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:room, which is what is that?
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:A 10 by 15 room.
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:I mean, it's very, very
tiny and we started low cost
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:wellness checks for these animals.
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:We were bombarded here.
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:We were here till late at night, just
giving shots, just doing wellness check.
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:Rachel: People were lined up out the door.
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:People were waiting outside
chairs outside and it was
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:Di: it was crazy.
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:So that's kind of what
we started talking about.
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:We probably need to look for another
building and it just so happened our
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:humane officer is also part time.
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:Police, uh, uh, he was riding around
and he saw a building that had been
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:on the market for quite a few years
and it was like an old church, but
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:I mean, it was a nice building.
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:Uh, so he inquired about it and he came
back to us and he says, you know, they
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:want, I can't remember how much they
wanted for it, but we put a low bid in.
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:This is, wow, we probably can't
afford it, but let's put a low bid in.
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:So we did put a low bid in, not
even thinking that we would get it.
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:And like the next day they'd come back
and they says, yeah, you could have it.
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:Rachel: And
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:Di: it's like, now what!?
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:That is, that is exactly what happened.
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:We're sitting here looking at each
other like, yes, yes, this is wonderful.
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:We just all stopped and looked
at each other like, what the
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:heck are we gonna do now?
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:Rachel: We were a board of like 12,
12, I think we had, we had one guy on
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:the board and 12 women and we thought,
all right, you know, let's, let's go.
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:Di: We knew nothing about setting it up.
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:We knew, We weren't vets, none
of us, we're not vet techs, we're
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:volunteers at an animal shelter
and we actually did research.
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:I know I contacted you on a lot of things.
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:You know, what should I put here?
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:What all do I need?
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:Um, and with our nonprofit, we were able
to get through grants and everything.
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:We're getting like a lot
of things that we needed.
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:We rebuild it on the inside.
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:Um, we had fundraisers,
you know, to pay for.
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:You know, different rooms
and different parts of it.
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:Uh, we have a euthanasia room.
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:It's very pretty.
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:Uh, we have an x-ray room,
which was the closet, but it
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:was a perfectly sized closet.
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:Uh, we have 3, uh, exam room exam rooms,
uh, surgery room, uh, animal holding
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:our humane officers also located there.
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:Uh, and from there.
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:We got another vet to come in and
work and we've been doing really good.
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:DrG: So what, what services
do you offer at the clinic?
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:Di: Well, right now we do spaying and
neutering of all the animals here.
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:Uh, here at the shelter
here at the animal shelter.
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:Yeah.
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:Well, we take them to the
clinic, but these animals
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:right now, we don't have a RVT.
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:We're still looking for 1.
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:so until we get an RVT, we can't really
do any public, but we do have, like,
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:walk ins where they can come, the vet
will check their dog and their animal.
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:And if they need a dental or something,
we'll refer them to some place.
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:Um, heritage usually.
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:Rachel: Yeah, when we're fully staffed
and we had an RVT, um, and the vets,
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:we were able to do public animals.
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:People could come in with lumps and
bumps with their animals or, you know,
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:um, tumors and spays and neuters and
all that kind of stuff for public.
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:And we were able to offer low
cost services, and that was really
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:important for our clientele.
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:Um, and then we would run
wellness days as well.
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:And then we also have community
care and we had community care.
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:So we have a fund that we can help
people to fray the cost of their
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:animals, animals care, and we
fundraise for that every year as well.
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:Um, and then with losing the RVT,
we were unable to do private animals
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:and, you know, public animals anymore.
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:And then we just were restricted
to our shelter animals,
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:Di: spaying and neutering, but
everything else we pretty much can do.
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:For everybody, and we do have it like,
once a week that they could come in
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:like, 10 to 7 or something like that.
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:And they could get their shots.
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:They're just an exam or whatever.
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:They need now trim, whatever and
euthanasia, of course, you know, because
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:they can use the euthanasia room.
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:Um, so I think we've helped.
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:There's, there's a lot of people
in need out here and it just breaks
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:your heart because they cannot
afford to go to a regular vet.
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:And I've had people come up to me with
baggies full of quarters, you know, and
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:I'm like, okay, just keep the quarters.
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:I can't take care of that.
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:DrG: Well, and even just yesterday,
you want to talk about the lady that
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:showed up yesterday with her dog?
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:Di: Oh,
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:Rachel: yeah.
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:Yeah.
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:Di: Yeah, we can.
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:Rachel: So we had a woman show up
to get her dog spayed, I guess,
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:neutered, neutered, um, and, uh,
she didn't have an appointment.
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:She had seen that the
van was going to be here.
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:And so she thought she would just come to
realize she had to make an appointment.
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:And, and so, um, you were graciously able
to put the dog on the schedule and, and
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:we told her how much it was going to cost.
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:And she said, Oh, I have 25 dollars,
and we said, okay, we want your animal.
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:Fixed and she had to get the animal
fixed in order to be able to stay in
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:her apartment that the landlord had
dictated the animal had to be neutered.
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:Um, and so we decided that and I
decided, hey, look, you're here.
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:We can get this done for you.
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:It's really important.
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:You have, you can keep your
dog and stay in your housing.
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:So, um, we defrayed the cost.
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:Di defrayed the cost of the
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:Di: tab on it.
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:I mean.
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:I felt that she, she was an older woman
and she was crying and I'm not going to
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:let her go away without having that done.
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:And that's why we have the
community care fund because these
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:people want to do the right thing.
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:Yeah, they just do not have the money.
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:DrG: Yeah.
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:And you and I mean, it's so important
human animal bond is so important,
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:especially if it's an elderly
person and she doesn't have money.
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:And the only thing that
she has is that dog.
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:And then, you know, she's
going to face eviction.
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:And sadly, there are people that choose
eviction over losing their animal.
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:So, yeah, so, you know, it was, it was
a little bit of help giving her a little
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:bit of money to get her dog fixed,
but potentially keeping her housed.
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:Di: She was
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:happy.
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:DrG: Right.
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:Di: And that's all that matters.
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:DrG: And the appreciation that people,
you know, I, I strongly believe that
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:everybody should have access to care.
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:Yeah.
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:And, and, you know, if they can, if
we can have them be responsible for
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:it, great, but to a certain extent to
whatever they can, the most important
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:is how can we keep them together?
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:Di: Yeah.
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:And I mean, she was very
happy to pay the 25.
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:And I picked up the rest of it
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:Rachel: and we had some food samples.
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:Actually, we had gotten a donation of of
food that had come in a few weeks ago.
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:That was actually refrigerated food.
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:So we had to be used in
a certain amount of time.
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:So we gave her a bunch of bags of that.
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:And she picked the dog up.
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:So so we, we also run 1 of the
other programs that we run as a food
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:pantry and twice a month, we have
a site that we distribute it from.
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:And so we get donated food from
Walmart, actually, and we pay.
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:Get up every other week in our van, and
we bring it, we unload it, and then on
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:the off weeks, um, we give it out on
a Saturday morning, and so volunteers
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:actually come and do the unloading of
the van, and they also distribute the
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:food, and, and, and we're, we always have
a huge line of people for that as well.
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:Di: And the volunteers love it.
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:Yeah.
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:Yeah, you can't you can't tell
a volunteer we could stay home
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:because they want to be there.
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:I don't care if they're
just sitting around.
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:They love doing that.
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:Yeah, it's good program.
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:Yeah.
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:DrG: And do you have any, any
requirements from the people?
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:Or is it as long as they show
up and they need food, you're
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:going to get it talked about.
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:Rachel: We talked about requirements.
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:We've kind of bounced around on the
board a little bit of do you need to
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:proof have a proof of income or that
you're on assistance or some sort and.
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:It's a discussion we continue to
have, because sometimes we don't
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:get as much food to give out.
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:We try not to, we try to give it out
fairly, not give tons to one person.
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:But I think all of us feel like
if people need it, they show up,
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:we're going to take them at face
value and give them that food.
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:Yeah.
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:Yeah,
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:DrG: I appreciate that because there are
people that don't qualify for assistance,
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:right, for income assistance, but just
because you don't qualify on paper
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:doesn't mean that you're living paycheck
to paycheck or that you're struggling.
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:And it also, it also makes people feel.
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:How do I say, like, pointed at to
say, show me your proof that you're
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:poor, and then they have to show you
a piece of paper to show you that
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:you're poor, and that makes them
feel like dirt sometimes, right?
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:I
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:Di: would never go to a place like that.
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:That's one thing.
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:I won't be involved if
we're in a Start asking, and
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:Rachel: I think it's hard for
people in general to even come
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:to to to a pantry and get in line
to ask for food for their pets.
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:And, um, and so you just do it.
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:Yeah, because
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:Di: we have, and I think now that they've
seen how our volunteers are, they're
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:real chipper and happy and everything.
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:We have a 1 senior citizen
who actually makes beds.
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:She has nothing to do.
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:So she sews beds and stuff.
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:So then everything will
bring big bags of them.
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:We pass them out of the pantry
and everybody loves them.
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:And I mean, it's sweet cause it
gives her something to do and
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:it helps these other people out.
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:So, I mean, it's great for the community.
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:It's great for everybody.
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:DrG: Yeah.
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:No, and community involvement in general,
none of us ever know when we're going
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:to be the ones that are struggling.
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:Right.
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:So it's kind of good to give back
because we never know when we're
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:going to need a little bit of help.
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:Di: Exactly.
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:DrG: So 18 years ago, I remember I
came and met with you guys and there
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:were a couple other organizations
that we met with as well.
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:And I was very, very pregnant.
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:I was like nine months pregnant.
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:I had my child like a week later.
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:We met at the, uh, I think at the college
to talk about bringing in spay and
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:neuter what was that like for you guys?
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:Finding somewhere someone that
was able to do spay and neuter.
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:And how did that change the way that
the humane society was able to evolve?
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:Di: It changed it a lot because we really
couldn't get any vets to work with us.
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:I mean, you could go to one group
and they'd say, Oh, okay, we'll
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:give you 10 dollars towards it.
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:Well, 10 dollars ain't
covering anything for anybody.
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:So we had been looking for different.
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:vets that travel around and
do this because we really
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:didn't know anything about it.
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:And then Sally had found
out about rascal unit.
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:So she contacted you and
then we talked to you.
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:And I mean, we were,
that's what we wanted.
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:We wanted to be able to fix these animals.
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:We wanted to fix some of the animals
out at the pound at the time.
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:We desperately needed it in this
area and it has helped us immensely.
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:I mean, you come like 2 times a year
and even when we lost our vet the 1
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:time and got sick, you came down on your
own and helped us by doing surgeries.
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:And that kept us going.
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:So we really need some vets and RVTs, but.
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:You know, it's kind of slim pickings, so
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:DrG: yeah, the veterinary shortage
is affecting everyone and shelters in
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:general, and we're hoping, you know, we
have programs with students hoping that.
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:We're going to encourage more
veterinary, future veterinarians to do
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:community work and community service.
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:And
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:Di: yeah, I mean, they used
to do that like years ago.
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:I could remember all the vets in the
area used to do pound the animals,
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:give a day a month or something like
that, but they don't do it anymore.
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:But now, you know, we
have the rascal unit.
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:It has helped so much.
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:I mean, I remember the 1st time you
guys came, we were at the college and.
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:I think we had, like, a 1, 000, 000
people and I mean, literally a 1, 000,
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:000 people and their animals showed up at
9 o'clock and that was, that was crazy.
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:We were like, okay, this
ain't going to work that way.
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:Um, but, I mean, we learned from
it, you know, we've evolved I will
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:always remember that 1st 1 because.
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:It was real hot out and
you're just wandering around.
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:Oh, yeah, it'll be all right.
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:It'll be all right.
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:I'm having a breakdown.
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:Sally's laying on the ground and
Ellen was just like, holding her head.
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:Like, oh, my God, but yeah,
it really helped us a lot.
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:And I think we've.
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:We went 1 year.
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:We didn't have you and then
because Helen couldn't handle it.
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:And I, I says, I think
we need to get them back.
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:I says, I will take over running it.
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:And I've been doing it ever
since that and made a lot of
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:mistakes, but I also learned a lot.
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:So, it's been great.
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:Yeah, you've helped
Jefferson County immensely.
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:DrG: Well, and that's and
that's all we can do, right?
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:Learn from what doesn't work and learn
from what does work and then move forward.
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:Because everywhere that we go
to operates differently, right?
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:What helps here is
different in other places.
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:And that's why we consider cultural
competence is knowing what is working.
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:You guys need and what your community
needs, which is different than all
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:the other counties that we go to.
414
:Um, so I think that over the last 18
years, we have all evolved properly.
415
:Di: Yeah, I know.
416
:I've made a lot of mistakes.
417
:We've made a lot of mistakes.
418
:It wasn't deliberate.
419
:It wasn't intentional.
420
:It was just, we're learning and we learned
really quickly not to do it again, right?
421
:So, you know, we're trying and
we're doing that for the people
422
:and we're doing it for the animals.
423
:We are not doing it for
our own recognition.
424
:I do not like,
425
:Rachel: and we're certainly
not doing it for the money.
426
:Di: Yeah, I lost more than I make
427
:DrG: know.
428
:And I think that, it kind of starts
with, by bringing spay neuter and
429
:medical care, the community starts
taking, uh, an initiative to take
430
:care of their animals, right?
431
:And then they become not just
a dog and cat that is outside.
432
:Now all of a sudden we're
letting the dog inside.
433
:And now we're worried about the vaccines
and, you know, fleas and ticks are
434
:not just something that dogs get.
435
:It's like, let's take care of it.
436
:So we have seen over the years when.
437
:People would come in and just get
them fixed and now they're asking for
438
:preventive care because they care, right?
439
:And they and they've been educated We're
all doing a really good job and you guys
440
:are doing an amazing job at Providing them
with resources and education so that they
441
:can take better care of their animals.
442
:Di: Yeah.
443
:I mean, like I said,
we learn all the time.
444
:We've had um-teen cats come in with
ringworm and this was years ago and
445
:they automatically got put down.
446
:Yeah, well.
447
:Ringworm isn't that bad.
448
:It's not fatal.
449
:I mean, you can fix it.
450
:DrG: Yeah.
451
:Di: And for how many years we
lost so many cats because of that.
452
:And now these people, you know, we tell
them, we explain to them what to do and
453
:how to take care of it and don't touch.
454
:And they're just amazed.
455
:They're like, Oh my God, I
thought, you know, I thought
456
:we'd have to put them down.
457
:It's like, no, not at all.
458
:Right.
459
:And even if a person gets it,
it's very easy to take care of.
460
:DrG: So, 1, 1, last thing that I
wanted to discuss, because 1, I mean,
461
:you guys have done a lot with the
shelter and then you have a website
462
:and an app and stuff and people can
get information about the animals.
463
:Can you talk about that?
464
:Rachel: Yes, our so our system, anytime
an animal comes in, we have an, you know,
465
:give an identifier and then we basically
our system links into pet finder.
466
:So we're able to put those animals
to out so people all over can see
467
:them nationally, uh, and we found
that we've had a pretty wide reach.
468
:Um, you know, we use Facebook
a lot to put animals out there.
469
:But if people were to get on pet finder
and then and search, they're going to be
470
:our animals are going to pop up from them.
471
:And we're getting adoptions
from pretty far away
472
:Di: people from distance,
473
:Rachel: various parts of Ohio and
Pennsylvania and stuff that we'll
474
:see a dog and they'll want that dog.
475
:So, um, and then I think we get a lot of
people that will call, you know, go to
476
:the website to look for information about
the, you know, the vet care, the clinic
477
:that we have, um, foster programs or the
rescues that we put on hold shortly now,
478
:but hopefully we'll pick back up again.
479
:Di: Even our shirts and stuff.
480
:Oh, yeah, we put that up our raffles
and we get a lot of people that, you
481
:know, they just want to help the animal.
482
:They don't want to win
a bouquet of flowers.
483
:They just want to help the animal.
484
:And I believe I know I don't believe
I know that there are a lot of other.
485
:Animal groups out there that have
a little more respect for us,
486
:Jefferson County than they did
before because we'll get messages.
487
:You know, what do you do about this?
488
:How did you guys fix that?
489
:We never had that before.
490
:And it's all because we put
stuff on, you know, Facebook
491
:on our website and everything.
492
:This is what we're doing.
493
:This is what our main officers are doing.
494
:And we do have a lot of other animal
groups all over the country calling us.
495
:Rachel: We have, we, we have
somebody who does PR for us.
496
:Um, and I think that's
been really important.
497
:So not just the PR, you know, for the
humane cases that come in, obviously
498
:we put a lot of focus on that, but PR
for the clinic and what we can provide
499
:the community and what's going on at
the shelter and other outreach things
500
:that we're doing and when we have
adoption events and things like that.
501
:So that's been really helpful.
502
:I think, Oh gosh, yeah.
503
:Grow our community and the
more people that see it.
504
:More people than, you know, comment on
things and donate, obviously, because
505
:we're a completely donation driven
organization, um, and, um, and all
506
:our staff, we pay through donations.
507
:So.
508
:Di: We get no money from very little money
from the county and we get no money from.
509
:The national you know, I mean,
they have their own problems.
510
:I have to take care of all our money
is fundraising and personal donations,
511
:Rachel: right?
512
:We've paid staff at the clinic
and here at the shelter.
513
:Our humane agents are employed
by us and we pay them.
514
:The board members are all volunteer.
515
:Yeah.
516
:And, um, and obviously
we pay our vets as well.
517
:DrG: So what, what is the
website that people can get more
518
:information and see all the awesome
things that you guys are doing?
519
:And if they have some extra money,
send that donation your way.
520
:Di: Yeah, if you would just
get on our Facebook page,
521
:there is a link to the website.
522
:I don't
523
:Rachel: it's it's Jefferson
County Humane Society.
524
:. DrG: Here we go.
525
:All right.
526
:So anybody that wants information
about the humane society can go to
527
:Jefferson County humane society dot net.
528
:So Jefferson County
humane society dot net.
529
:And this is the Jefferson
County humane society.
530
:It's in northeast Ohio.
531
:Steubenville area.
532
:So thank you so very much for being
part of this interview and for sharing
533
:information because hopefully this can
be, uh, you know, give hope to smaller
534
:groups that are thinking we can't do it.
535
:And yeah, you can do it.
536
:You have to put a lot of effort,
537
:Di: but you can't do it
as small as they were.
538
:Yes, they can do it.
539
:DrG: Fantastic.
540
:Excellent.
541
:Well, thank you so much for sharing
and for everybody listening.
542
:Thanks for listening and
thank you for caring.